Unable to run web-based (SSRS) reports.

Incident Report for IT Services

Resolved

The structure of report links has changed. Menu items in Epicor have been updated. You must exit Epicor and sign back in to see these changes. If you have bookmarks in your browser, make sure you update them.

Common bookmarks:

Traveler Single (to print a single shop copy): http://kineticerp/ReportServer/Pages/ReportViewer.aspx?/Kinetic2023_1/reports/CustomReports/JobTravelerPrint

Pick List: http://kineticerp/ReportServer/Pages/ReportViewer.aspx?/Kinetic2023_1/reports/CustomReports/JobPickList

Contact IT if you have any issues or something may have been missed.

Posted Jul 09, 2025 - 08:56 CDT

Investigating

We are aware of and investigating an issue with viewing browser-based (SSRS) reports and some PDF-based reports. Our Epicor support vendor is assisting with the investigation and fix.

Posted Jul 09, 2025 - 07:45 CDT

This incident affected: Epicor (Reporting (SSRS & Crystal Reports)).